Comments on: Please Wait problem in Magentos Category Management

By: Fixing the “Please Wait” error with Magento when Addding/Editing Products and Categories | Max Rice

Wed, 21 Jul 2010 16:08:21 +0000

[...] sure you’re only using one form of redirection, either in cPanel, Magento, or .htaccess. See this post for in-depth [...]

By: Russ

Russ — Mon, 11 Jan 2010 13:17:54 +0000

Just found this looking for advise on Gzip. I am running a full magento site on godaddy and it works ok. Just to let people know that. I have not enabled Gzip yet though.. not sure if it is possible.

By: xpirtdesign

xpirtdesign — Thu, 07 Jan 2010 22:01:56 +0000

I think the problem you are referring to is a separate issue then the problem covered here in this article, though the result is the same.

By: Matthew

Matthew — Thu, 07 Jan 2010 21:34:16 +0000

After several hours of tracking stuff down with the saving config, I’m at my wits end. The ‘Please Wait…’ issue is not a problem anymore.

I don’t believe it’s related to the htaccess files at all, since it doesn’t make a difference whether I remove the one in the root OR the one in the shop folder.

If I use Safari or Chrome, it works fine. If I use IE or Firefox, I either get “page cannot be displayed” or the previously-mentioned “ReadResponse failed” error. From what I can tell, it has to do with the three watermark image upload requests on the page. Looking at Fiddler, the server throws a http 504 error from IE and Firefox when hitting save on either of those two pages. Safari and Chrome return a 302 redirect to back to the edit page.

This *used* to work at one point, and I don’t know what might have caused it to stop working. I’ve tried reinstalling Magento (both 1.3.2.4 and 1.4.0.0-rc1)

Any ideas on what I might be able to try?

By: xpirtdesign

xpirtdesign — Wed, 06 Jan 2010 23:44:26 +0000

Trust me, Magento doesn’t work on GoDaddy.

—————————————————

Problem solved. Blue host is great. I am running a magento install on Blue Host as we speak and I haven’t run into any problems (besides this one) at all. It wasn’t the fault of blue host though, just confusion with .htaccess files.

Good luck with your store!

By: daurwid

daurwid — Wed, 06 Jan 2010 23:32:36 +0000

I think you were right in that it’s the host. I haven’t seen documentation to say that Godaddy doesn’t support it, but if that is the case I will be looking for another hosting provider.

I would reinstall magento to the root folder but I am running Joomla on it. I’d like to not mess up my Joomla! lol

By: xpirtdesign

xpirtdesign — Wed, 06 Jan 2010 22:52:10 +0000

No I dont see one. There must be some other issue going on here. You can try reinstalling magento to your website root instead of a folder.

By: daurwid

daurwid — Wed, 06 Jan 2010 22:47:16 +0000

It’s the default .htaccess file in the /magento/ directory.

############################################
## enable rewrites

Options +FollowSymLinks
RewriteEngine on

############################################
## you can put here your magento root folder
## path relative to web root

#RewriteBase /magento/

############################################
## workaround for HTTP authorization
## in CGI environment

RewriteRule .* – [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]

############################################
## always send 404 on missing files in these folders

RewriteCond %{REQUEST_URI} !^/(media|skin|js)/

############################################
## never rewrite for existing files, directories and links

RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_FILENAME} !-l

############################################
## rewrite everything else to index.php

RewriteRule .* index.php [L]

I don’t see a URL redirect, do you?

By: xpirtdesign

xpirtdesign — Wed, 06 Jan 2010 22:17:56 +0000

I have one more idea. Check the HTACCESS file in the Magento root. If you have a URL redirect in that file, remove it. Try again. If this doesn’t work, you might need to check your file permissions and talk to your hosting provider. If you have GoDaddy, I’m pretty sure their servers don’t support Magento at all. Blue Host supports it and its only $6 or $7 per month.

By: xpirtdesign

xpirtdesign — Wed, 06 Jan 2010 21:56:40 +0000

OK, now that you have reinstalled, try removing those 3 lines from the website root and see what happens. If that doesn’t work, see if your web hosting control panel has a www redirect option. If so, disable it and see if that works. The problem is definitely with your redirects.